📦 Shipping Policy

Thank you for shopping with us! We’re so excited to send your order your way. Please review our shipping policy below.

Processing Times

• Orders are processed within 2–4 business days (excluding weekends and holidays).

• You’ll receive a confirmation email once your order is placed and another notification with tracking details once your order has shipped.

Shipping Rates & Delivery Estimates

• Shipping rates are calculated at checkout based on your location and order size.

• Estimated delivery times:

  • Domestic (within Canada): 5–10 business days

  • International: 10–20 business days (varies by destination and customs)

Please note: delivery times are estimates and may vary due to factors outside of our control (postal delays, customs, etc.).

Tracking Your Order

• Once shipped, you’ll receive an email with a tracking number so you can follow your order’s journey.

• If you don’t see tracking updates right away, don’t worry—sometimes it takes 24–48 hours for carriers to scan packages into their system.

Customs, Duties & Taxes (International Orders)

• Buyers are responsible for any customs and import taxes that may apply.

• We are not responsible for delays due to customs.

Missing or Delayed Packages

• If your order hasn’t arrived within the estimated timeframe, please check your tracking link first.

• Still no luck? Contact us at rolyalluxuries@gmail.com  and we’ll be happy to help.

Address Accuracy

• Please double-check your shipping address at checkout. We are not responsible for orders shipped to the wrong address due to customer error.

Questions?

If you have any questions about your order or our shipping policy, feel free to contact us at rolyalluxuries@gmail.com

---

✨ Thank you for supporting our store—we can’t wait for you to enjoy your order!